Strengthening Recruitment & Leadership 

Key Highlights

• Project: ​Technical Assistance for Small Businesses in City of Boston

• ​Industry: Early Childhood Education

• Service: Recruitment Strategy, Leadership & Management Training

• Impact: Improved hiring process, enhanced leadership development, and increased staff retention

The Challenge
A leading early childhood education provider faced challenges in attracting and retaining qualified educators while ensuring strong leadership development within the organization. Inefficiencies in the hiring process and the need for structured leadership training created barriers to staff engagement and long-term retention.
Our Approach
Phase 1: Recruitment Process Optimization

• Assessed and redesigned the interview and hiring process to streamline talent acquisition.

• Developed structured hiring guidelines and an interview framework to improve candidate evaluation.

Phase 2: Leadership & Management Training

• Provided tailored leadership workshops to strengthen managerial skills among team leads.

• Focused on conflict resolution, team motivation, and effective communication strategies.

Phase 3: Operational Strategy & Retention

• Established clear career development pathways for employees.

• Implemented feedback mechanisms to support continuous professional growth.

The Results

• Faster hiring process, reducing time-to-fill positions.

• Increased staff retention, with improved job satisfaction.

• Stronger leadership skills, leading to better team dynamics and workplace culture.

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